How can I best prepare for my visit to Dijon?

We recommend that you write to us before you set off , letting us know your dates, what you’d like to do and any specific requirements you may have. This will enable us to suggest a tailored itinerary , check the availability of accessible attractions and send you the practical information in writing .

Can I receive the important information before I arrive?

Yes. We can email you all the essential information: opening hours, address, a map showing how to get there, booking details, useful contact details and tips for your stay. That way, you’ll arrive with everything you need.

Can restaurants, hotels and shops help me if I need to communicate in writing?

Many establishments are able to communicate in writing. If you would like us to recommend places that cater for these needs, please contact us before your stay: we will help you make your bookings.

Dijon

Accessible destination

Hearing impairment

People with hearing impairments

Dijon Bourgogne Tourisme et Congrès is committed to inclusive tourism and ensures that its services are accessible to everyone. This commitment is recognised by the Tourisme & Handicap scheme: our visitor centre, located at 11 rue des Forges, is accredited for all four categories of disability.

To help you plan your visit, you can consult our Public Accessibility Register (RPA), which details the accessibility features of our premises. Our team is also trained to assist people with disabilities, so that we can best meet their needs.

The Tourist Office is open 363 days a year. There are several parking options available nearby: the nearest spaces reserved for people with reduced mobility (PRM) are on Rue de la Préfecture, 120 metres from the Tourist Office. The Trémouille-Marché underground car park is 350 metres away.

Contact our advisers to plan your accessible holiday

A tailored welcome

As soon as you arrive at our reception area, located on Rue des Forges, you’ll feel right at home. Our staff take the time to communicate with you in writing, in a relaxed and welcoming atmosphere.

Our reception area is also equipped with a hearing loop: if you are wearing a hearing aid set to the ‘T’ setting, you can enjoy clearer and more comfortable sound transmission.

Our aim is simple: to make you feel welcome, respected and at ease.

See the opening hours and contact details for the Tourist Office

Explore Dijon at your own pace

To explore the city centre, we recommend the ‘Parcours de la Chouette’ guidebook. Follow the owl engraved on the streets of Dijon and let it guide you to the city’s treasures: the city also tells its story through the eyes, via its heritage, its façades, its squares and its little hidden gems.

Do you wear a hearing aid? Our audio guides are designed to work with your equipment: the earpiece can be positioned against your hearing aid to improve sound quality.

Museums and accessible venues

Culture is an invitation, and we want it to be accessible to as many people as possible. Several sites in the destination offer facilities and services designed for deaf and hard-of-hearing visitors.

A few examples...

The Consortium Museum provides a hearing aid, a magnetic induction loop and headphones, both at reception and during guided tours. Booklets in FALC are also available for each new exhibition; tours in LSF and/or with audio description can be arranged by booking in advance.
The City of Dijon offers dedicated guided tours in French Sign Language (LSF) at its museums.
Other must-see sites are also accessible, notably the Fabrique Mulot et Petitjean, the Muséoparc Alésia, the Grande Cave de Vougeot, the Domaine Louis Bouillot, La Verrerie and the Cité Internationale de la Gastronomie et du Vin.

We’re here to help you

Are you planning a trip , have a question about a particular place, fancy a visit, or need some personalised advice? Let’s talk! Our team is on hand to assist you in writing and suggest the most suitable solutions.

For us, accessibility isn’t just an option – it’s part of how we welcome guests. We want you to leave wanting to come back, with your head full of memories and the certainty that Dijon is a destination that welcomes you just as you are.

Contact the Office to organise your accessible visits

The Dijon Bourgogne Tourisme et Congrès tourist office is committed to inclusive tourism and pays particular attention to accessibility for all. This commitment is recognised by the ‘Tourisme et Handicap’ label, and you can check the accessibility of our premises by consulting our Public Accessibility Register. The nearest disabled parking spaces are on Rue de la Préfecture, 120 metres from the office. The nearest underground car park, “Trémouille-Marché”, is 350 metres away.

FAQ