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General and Specific Terms and Conditions of Sale and Booking

Please find the general and specific terms and conditions of sale and booking applicable to the services and holidays offered by Dijon Bourgogne Tourisme & Congrès.

How can I view them?

Our General and Specific Terms and Conditions of Sale and Booking are available below

View / Download the General Terms and Conditions of Sale

Updated: April 2023

These terms and conditions are intended to ensure a clear and transparent relationship between Dijon Bourgogne Tourisme & Congrès and its customers, setting out in particular:

  • the booking and confirmationprocedures
  • cancellation terms
  • the customer’s rights and obligations
  • the procedures for resolving disputes.

If you have any queries, please do not hesitate tocontact us.